01 / 05 / 2019
Great place with a nice location. The beach is 2 mn away walking but not great (better to drive 20 mn). We had some issues with the applicances, the host was responsive by sending a cleaning service to help but we still could not use some appliances during our stay.
01 / 04 / 2019
Una excelente casa de playa, con espacio adecuado para dos familias (8-10 personas) y una distribución muy agradable. Muy cerca de la 5ta avenida de Playa del Carmen y a unos 50 metros de la playa. Con un área de piscina muy linda, y aunque es compartida con otras casas, está muy acogedora.
01 / 02 / 2019
Mercedes's place is everything in this ad and more. The home is beautiful, perfectly located (15 minutes from town, 3 minutes from the beach). They thought of everything! From clean water to dishes to excellent check-in; I would highly recommend staying here.
01 / 01 / 2019
Casa Bella Vista has been the perfect house for our family for 5 or 6 years in a row. We love the location (near downtown and the beach, but a quiet get-away in Playacar). The amenities of the house are excellent. It has a very well equipped kitchen. Mercedes and her staff of Playa Paradise are very responsive to our communications and they maintain the house and property well. It's a great place to relax in Playa del Carmen. This year, we even got to view the New Year's Eve fireworks from the deck of the roof top palapa!
01 / 07 / 2018
The location is central to everything theme park, restaurant, museum, market, night life. The house is big and clean.
01 / 04 / 2018
The house was perfect for our family of 5 adults and 3 children. Everyone had enough space and all necessities were provided. It was also a 5 minute walk to the beach, 15 minute walk to restaurants/shopping, and 25 minute walk to Walmart.
01 / 03 / 2018
This house is just beautiful inside and out. Beautiful décor - very warm and inviting. The yard is fairly private, as is the shared pool area. The neighborhood seemed safe and secure and is beautiful to walk or bike through. The check-in host was very nice and provided a very thorough walk through of the entire house. Host provided many additional amenities we didn't expect such as beach chairs, umbrellas, etc, Sono speaker for an Ipod, shampoo, and a mid-week cleaning. The house was very clean when we arrived and the outside is well maintained - walkways and porch were swept almost every day. Great location - quiet street just off the main road. very short walk to the beach and archeological ruins, and also to the town shopping area. there is convenience stores, cafes, and souvenir shops a short drive or bike ride. I highly recommend this house!
01 / 02 / 2018
Mercedes es una excelente anfitriona , todo funcionó perfecto y tuvimos unas excelentes vacaciones. Totalmente recomendable.
01 / 01 / 2018
Casa Bella Vista is the perfect venue for our family vacation and we intend to return again next year for our fifth year in a row of renting this place over the winter holidays. The house's location is on a quiet cul de sac with easy access to a beautiful beach and easy walking distance to all the amenities of downtown Playa del Carmen---restaurants, nightlife and shopping. We particularly appreciate the large kitchen, dining room, living room and back patio for large family gatherings: sharing meals together, doing 1000 piece jigsaw puzzles, playing other games and generally enjoying the company of the three generations of family.
01 / 05 / 2017
We enjoyed our stay at this lovely house. We were 5 adults and a baby, and the house worked well for us. Close enough to Playa to walk to some restaurants and shopping, and also a short walk to the beach. Neighboring houses are very close and were sometimes a bit noisy, but overall a good location. The house has everything you'll need for a pleasant vacation.
01 / 04 / 2017
Wonderful stay - beautiful accommodations! The Villa was not only beautiful but was equipped with everything we could have needed and more. Mercedes went the extra mile and arranged to have a crib set up and ready for our little one. She was available for all of our questions and helped make recommendations. Would definitely stay again and can't wait to return! Thank you Mercedes!
01 / 04 / 2017
What a beautiful, welcoming house. In front of a little 'jungle garden' and just 2 minutes to the beach. The services was amazing. Whatever we needed Mercedes got it managed for us within minutes. Thank you so much!
01 / 03 / 2017
This house is really beautiful and very comfortable. We were four couples and each had a nice bedroom and private bath plus an additional half bath on the main floor . It is accurate that the walk to the beach is about 3 minutes. The only drawback to the beach is that there is very little shade. We shopped at the Mega (about a $6 cab ride). It is very easy to catch a taxi by walking to the end of the block and flagging one. The kitchen is very well equipped and we made breakfast and one dinner. But I would highly recommend Chef Daveeds services. They cooked dinner for us two nights and the meals were exceptional with leftovers for the next day. The cost was around $60 per couple plus tip for each meal. We also purchased a day pass at the Reef Club ( about a 10 minute walk). The cost was $53 per person for the day and you could use their facilities from 9:00am to 6:00pm. All meals (except dinner) and beverages were included. We had a great day there.
01 / 02 / 2017
rien à dire tout est parfait !! si on voulait encore faire mieux, peut-être 2 vélos a disposition....
01 / 02 / 2017
Before choosing this place, we read many reviews and I can only say that I agree with all the people who loved this home. Although it is in a very quiet neighbourhood, the beach and main streets with all the shops and restaurant are minutes away by foot. We could walk to the beach in three minutes and be in a nice restaurant on the fifth avenue in 10 ! There's a tennis court and a pool right across the street. The staff was available, courteous and the place was spotless. Mercedes made sure we were greeted on time and provided all the information we needed. Don't hesitate to book this place ! You won't regret it !!
01 / 01 / 2017
Mercedes is a great host and I recommend to anyone looking for great villa then this is your best choice! Great location in a private community. Walking distance to plenty of shopping and restaurants.
01 / 12 / 2016
This place was even better than it appears in the pictures. An absolutely stunning home in a great neighborhood that is walking distance to the beach and the downtown. You don't need a car, but parking is easy if you do. We had a group of 8 there and we more than comfortable and took advantage of the well equipped kitchen as well as the proximity to all Playa has to offer. As for Mercedes, she was incredible. We were not always the easiest guests (big group - mainly from Ukraine - in town for a wedding), but Mercedes was always so so responsive to any of our queries. She helped us coordinate the transfer from the airport, kept the place immaculate, and even allowed one of our guests a late check out when it was possible. Really, can't say enough about her as a host. Not to disparage the other great ones that we have had on AirBnB, but she is probably the best one that I have been fortunate enough to have. Definitely recommend.
01 / 08 / 2016
Our stay in Casa Bella Vista was wonderful (4 adults + 2 kids 9 and 12 yo). The location in Playacard is great, with security 24h/day and very close to everything, 200 yards from a nice beach and 5-10 minutes walk to town. The location is very quiet, allowing for a good night sleep. The house is fantastic, really nice/modern open kitchen, dining- and living-rooms. It has four beautifully decorated bedrooms, each one with private bathroom. There is a full patio in the first floor, a sun tanning deck in the second, and a really nice "observation" deck from where you can enjoy an evening drink or breakfast with an ocean view. Lots of amenities are included, such as swimming pool, beach chairs and towels, grill, cleaning service, purified water, etc. Simply put, this is a fantastic place to stay in Playa del Carmen. I am very happy we stayed here.
01 / 03 / 2016
Highly recommend this villa! Mercedes and her team were responsive to email and answered all our questions before we arrived. They helped us arrange airport transfer, daily housekeeping, and a chef (Chef Daveed was AMAZING and I HIGHLY recommend him, too!). They met us at the villa when we arrived there, and explained everything that same night. We had a small maintenance issue during our stay, and the staff came by to check on it quickly. The space was clean, beautiful, and perfect for our group of 9. We had seniors, adults, and kids, and everyone had a great time. Big kitchen and table for everyone to sit together. Washer dryer was a big convenience, and linens and towels were also provided. There is a 5 min walk to the beach through some ruins in the backyard. You can't see it from the house, but you can hear it. If you get on to the 4th floor palapa, you can see it from there. The pool isn't private, and probably the only downside. Overall, if you can live without a beach view or oceanfront property, this villa is a great choice as it's affordable and fantastic with a really accommodating staff. With the amount we saved on the property, we were able to get some of the extras like daily housekeeping and a chef.
01 / 02 / 2016
I can't say enough positive things about this home - it is truly amazing! The location is the secure area of Playacar Phase 2 and just a short stroll to a beautiful beach and downtown shops and restaurants. The property managers Patricia and Maria Eugenia were very helpful and available to answer questions if needed. The house is well stocked with purified water supply, bathroom supplies, kitchen housewares, condiments,?and even beach towels and chairs. The house was spotless and maintained in excellent condition. I have no hesitation in recommending this home for reunions or vacations with family and friends.
01 / 02 / 2016
Great stay! awesome location and very well maintained property.
01 / 01 / 2016
This s great house, great location and great holiday for us. Easy access to beach, 5th Avenue, a pool, etc. What is there to say?
01 / 04 / 2015
The home was just as described in the pictures. We absolutely loved the home and would recommend it highly to anyone visiting the area. The home was well stocked with kitchen items to make meals. The bedrooms were large and comfortable. We loved the proximity to the town of Playa del Carmen (within easy walking distance of restaurants and shopping) and to other attractions in the area (5 minutes to Xplor, Xcaret, etc. The neighborhood was safe and welcoming. We would definitely stay here again!
01 / 03 / 2015
Maria was there when we arrived to walk us thru the house and show us the amenities on the property. Cell phones do not work well in the house and the wifi is not very strong. Be aware of that when trying to communicate with staff. We had problems getting ahold of them to make arrangements. House is beautiful and clean. Palapa on the roof was awesome. We were a large group of 8 adults. The houses are very close to each other so you can easily annoy your neighbors if you are late night people. This is a very quiet neighborhood, very close to beach and short walk to 5th Avenue. Kitchen well equipped to cook. I recommend Chef Daveed for in home chef service. Food was amazing. Go to Cozumel and check out the La International Bar - tons of craft beer from Mexico. Owner was super cool and fun.
01 / 02 / 2015
We had a wonderful stay at Casa Bella! The villa is beautiful, spacious, and very comfortable. The house is well-equipped with kitchen supplies, linens, and beach towels. We also made great use of the beach umbrellas and chairs that come with the house. One of the nicest parts of the villa is the 3rd floor veranda. Perfect for greeting the day over coffee or juice, or in the late afternoon shade for a light nap or a good book! We also really enjoyed cooking dinner on the grill, then eating outside on the garden-level veranda. We saw a few mosquitos at dawn and dusk, but the fan over the table seemed to keep them at bay (at least it did in February). That made it great to sit around outside after dinner over a nice bottle of wine! Life is guuuud! One of the best parts of Casa Bella is the location...a very short walk to the beach past a small Mayan (Website hidden by Airbnb) easy walk into town and the hustle-bustle of 5th Ave...but on a quiet cul-de-sac that gets very little traffic. Perfect! We were also very pleased with the attention and service we received from Mercedes and her staff. They were always friendly, helpful, and quick to reply to our questions -- both before and during our stay. All in all, we had a wonderful trip, and Casa Bella was a big part of that.
01 / 01 / 2015
Wonderful and memorable stay! The pictures don't do the beautiful Mexican villa justice. We arrived with ease and left with no issues. Mercedes and her team were very helpful with any questions that we had. This villa is ideal for a large group and sleeps 8 people very comfortably. We also loved that the beach was only a few minutes away - location was perfectly situated in the Playacar area. Overall, I highly recommend staying here! Muchas gracias, Dalia Ceja
01 / 01 / 2015
House was very nice, very clean. The staff was very professional, pleasantly surprised. I would say the picture reflect the property perfectly. The only let down was the uninviting shared pool that was surrounded by trees, so there was no sun. There was also no where to sit. Thank god for the rooftop terrace at least you can tan there. As long as the pool isn't your primary reason and you're ok with the 3 minute walk to the beach then I would definitely recommend booking this place.
01 / 01 / 2015
We have worked with Mercedes before. She and her staff were welcoming and very helpful again. The house was wonderful in a neighborhood with which we are familiar. It is clean safe and a short walk or drive to downtown. Note we have been coming to Playa for the last 7 of 9 holiday seasons, so our families speak with some ability tThe house was well designed, fully and tastefully furnished. It was on a quiet street away from the 5th avenue hub bub. It is a short pleasant walk to both the beach and the downtown area. It is one of 2-3 houses we rent for our large family of older and younger adults and now grandchildren.o compare offerings.
01 / 12 / 2014
Although we did not meet our host personally, she certainly made sure the house and our special requests were ready for our arrival. She was very responsive, including providing references to a local Pediatrician for our 2 grandkids. The house was perfect with plenty of room, in a very quiet neighborhood about 2 blocks from the beach, yet not far from the city. We even had a Mayan ruin in our backyard. The house had all mayor appliances, and kitchen facilities for any of our home cooked meals. For people that cannot cut the cord we had Internet and Satellite TV available. Overall it was a great experience for our entire family (7 adults, one toddler and one infant) and we will try to come back again.
01 / 11 / 2014
We had an awesome experience! The Host was there when we arrived made us feel very welcomed. Great Location!
Carolina & Alejandro
01 / 07 / 2014
Casa Bella Vista is even more beautiful than the pictures, which is already a lot to say. It is decorated with a lot of taste and very well equipped. You can be confident you will find everything you need during your stay. It is conveniently located just 2 minutes from a stunning beach. We were a party of 8 and we all had an amazing time only wishing we had stayed longer on the final day. The communication with Mercedes and all Playa Paradise staff was good and they always answered on a timely manner. Overall 5/5 experience. Thanks!
01 / 06 / 2014
Das war eine super schöne Zeit in Playa del Carmen. Das Haus war ein Traum. Super Ausstattung und sehr gepflegte Räume. Es war fast wie zuhause, selbst ein Gasgrill war vorhanden. Im angrenzenden Wäldchen waren einige Tiere wie Agutis, Leguane, Waschbären und sogar Nasenbären zu entdecken. Wir haben es sehr genossen ganz oben auf dem Dach zu frühstücken mit einem tollen Ausblick auf das Meer. Wir würden jederzeit wieder zurückkommen
01 / 05 / 2014
A superb villa and service that catered for all of our needs. It was very clean and extremely well equipped. Being in such a good location made it even better only 2 mins from a stunning beach and 10 mins to all the attractions of Playa Del Carmen. We certainly had a fantastic holiday and the hosts were very good with sorting out our airport transfers. We would all highly recommend this spacious family villa.
01 / 04 / 2014
We had a fabulous stay at this beautiful house for a week. It is a short walk from the beach which our 5-year-old could do easily. There is also a pool in a park right across the street which the kids also loved. It is walking distance to shopping and to the main Quinta Avenida. We had one incident of a leaking dishwasher, but through Mercedes, it was fixed immediately. Mercedes was super-helpful about arranging excursions and also transportation to and from the airport.
01 / 02 / 2014
We had an awesome time, everything was great. Mercedes was helpful and responded really quickly to my inquiries or requests. The location of the house is ideal. Thanks so much for such a great time in Playa.
01 / 01 / 2014
It was an unforgettable stay... the aguitos in the back, the ruins just a stones throw away, the beach is a 2-minute walk through the back, the beautiful view from the rooftop palapa... everything was fantastic and the home was beautiful and has everything you could need! Fair warning, the neighbors next door are elderly and a bit fickle about noise (they complained when we were casually listening to music on the roof at around 9-10am) but other than that everything was fine. Anyways, thank you for your part in helping us have an unforgettable trip.
01 / 12 / 2013
Our family of 7 from three different locations all met at this beautiful home in Playa del Carmen for the week of Christmas. The house is immense and has a great rooftop deck which overlooks the ocean and Cozumel in the distance. The backyard is a lush green forest with lots of birds and other wildlife like agoutis running around. A quick walk through the backyard has you on the beach within 5 minutes. The bedrooms were large, all had private bathrooms, and the beds were comfortable. The living and dining areas were large enough to accommodate and the kitchen had everything we needed (short of a coffee grinder) to prepare the bulk of our meals at home. Playa Paradise were extremely helpful from the airport transportation to the check-in/out to the maid service. They are extremely professional and extremely friendly. The only negatives I can think of are that the shared pool isn't terribly inviting and when it rained water leaked into the laundry area, but otherwise it was an outstanding place and I'd gladly visit again.
01 / 10 / 2013
My wife and I live in California with our two boys but the rest of our family is in Brazil. We were looking for a place where we could have a family reunion to celebrate my son's 3rd birthday and Casa Bella Vista was just the perfect place for us. Minutes from the pool, minutes from the beach, a short walk to the shops in Quinta Avenida, the location is great! And the fact we were all in a house, rather than in a hotel or resort, really gave it the family feeling we were looking for. Maria Eugenia was very responsive - we were texting her whenever we encountered anything broken or needed assistance - and help was on the way typically on the same day. We would definitely recommend Casa Bella Vista - and we are actually already planning to repeat our family reunion next year!
01 / 03 / 2013
Great location! Slightly disappointed because the pool is not directly behind the house, it is across the street. Very close to downtown and beach. House and beds very comfortable.
01 / 02 / 2013
Thank you Mercedes and all your crew. You all did a great job on hosting and maintaining this house. Technically this is my first place I have stayed via booking on airbnb. without any experience, i chose this property from Mercedes through reviewing other guests' reviews. Though having limited comments on this property, other ones under Mercedes's management were receiving great feedback. So we picked this fair price property to fit 8 people of our party. Everyone of friends love this place because it is clean, almost in mint condition, and has mexican exotic style. This pavilion on the top was cute, having an ocean view which def. could refresh your mood everyday you wake up. Actually we drank beer and tequila and had fun there at night. two block away is actually not that far. it access to the beach via a path at the back the yard, taking about 2-3 mins of walk. swimming pool in the community was a little bit redundant, i did not anybody using that during our stay simply because everyone wanna enjoy the sunshine and white sand on the beach. one tricky thing is that don't take a taxi when you get of the ADO bus if you don't have too much luggage with you. the taxi drive may not familiar with these paths inside the playacar community. and it's literally in walking distance. If you have a large group of people, contact Mercedes or her crew to get the shuttle service from the airport may be the best option. With no doubt, i would strongly recommend this property and the management group to my friends in China.
01 / 01 / 2013
The house is gorgeous, spacious, clean and very well equipped, it even has an umbrella and a cooler for guests to take to the beach. It is also in a great location, two blocks to the beach, 10 minute walk to the Quinta and in front of a small jungle with Mayan ruins. The cleaning staff was very amicable and they did their job in a very professional way. Mercedes and Maria were very helpful and they addressed our questions and needs very quickly. The pool is shared with neighbors but we did not even use it since we were so close to the beach. At the back of the house there is a very nice area to have breakfast, lunch or dinner while listening the ocean. At the top of the house there is a "mirador" to sea the Caribbean and grab a beer. It was a really great experience and I would strongly recommend people to stay in this property.
01 / 12 / 2012
Great home Mercedes Thanks for all the work Love staying in the hose and your service Highly recommend
30 / 11 / -0001
Mathieu, thanks your your comments. The only appliance that was not working was the dishwasher because the pipe was clogged with some rest of food. We sent the maid twice and we also do the refund because this only thing that was not working. Thanks