Elnatan13 / 10 / 2020
“I had an amazing stay, exactly as advertised. Mercedes is a great host with great communication. She was able to help quickly with anything I needed, thank you so much for everything!!”
Jocelyn04 / 04 / 2020
“Volvería con mucho gusto maravilloso anfitrión muy buen servicio lo recomiendo bien ubicado, etc.
Pam09 / 08 / 2019
Todo estuvo excelente!! Flexibilidad en la hora del check in, perfecta ubicación, solamente a media cuadra de la 5ta avenida, seguridad y todas las amenidades necesarias en el condominio como shampoo, secadora para el cabello, plancha para la ropa; así como refrigerador, utensilios de cocina. 3 terrazas y alberca comun!
Bruno03 / 08 / 2019
Excelente lugar muy amplio y con todas las comodidades. La ubicación es perfecta cerca de todos lados te podés mover a pie sin problemas
Millie08 / 07 / 2019
Mercedes place was very clean and fit our needs nicely
Rachid28 / 06 / 2019
I am traveling in Mexico for 1 month. This was the best experience so far. Thanks for everything. I definitely recommend this apartment. Very professional
Shelby01 / 05 / 2019
This place was amazing! Super close to everything. The space had 3 amazing balconies; 2 overlooking the street slightly off of 5th ave and 1 overlooking the pool. The 2 bedrooms and bathrooms were very clean with lots of closet space. Very spacious overall and and kept very cool between the two A.C. systems! The pool is a consistent 5+ft so might be difficult for shorter folks, however was perfect for us to cool off head to toe. The complex only has 6 units so very private and quiet. Would love to stay here again!
Luca01 / 04 / 2019
Very nice and comftable apartement in a top location. We really enjoyed it.
Luis Enrique01 / 03 / 2019
¡Ampliamente recomendado! Departamento en excelentes condiciones, a media cuadra de la 5ta. avenida, en una de las mejores zonas y un trato excelente por parte de los anfitriones.
Nadia01 / 03 / 2019
excelente departamento, impecable . la ubicación excelente, a un paso de la 5ta avenida, se escuchaba la música del pub de al lado pero nada que pudiera molestar demasiado. el lugar cuenta con todo lo necesario para estar super cómodos . excelente también la comunicación con la anfitriona.
Nadia01 / 03 / 2019
Ari y Chuy01 / 02 / 2019
el lugar mucho mejor de lo que esperabamos, súper recomendable , EXCELENTE atención personalizada siempre atentos a las llamadas y a unos pasos de la quinta avenida, si regresamos ¡¡
Kevin01 / 02 / 2019
Very good located at 5th avenue
Edd01 / 01 / 2019
El mejor lugar para quedarse, excelente comunicación, muy amables, muy accesibles, súper bien explicado, la ubicación es privilegiada, el departamento está muy completo, supera expectativas.
Fabian01 / 01 / 2019
Excelente ubicacion,trato y departamento, muy agusto todo
Hernan01 / 01 / 2019
Gran departamento para alquilar. Muy buen ubicado, muy limpio, muy cómodo y muy grande. Tiene todos los amenities necesarios. Si bien por su ubicación se escucha el sonido propio de los bares, es el lugar ideal para descansar y relajarse. 100% recomendable.
Sarah01 / 01 / 2019
The apartment is really spacious and well equipped. From past reviews we knew there would be noise from the bars, but we used a white noise app and earplugs. The hosts were always available on the phone and we called once to ask questions and they were very helpful.
Gabor01 / 12 / 2018
Nice place as usual
Roman01 / 11 / 2018
un lugar con ubicación excelente, de buen tamaño, cómodo de buen gusto, regresaría sin duda.
Ximena01 / 09 / 2018
El departamento está perfectamente ubicado a sólo unos pasos de la 5ta Av. Es mucho más grande de lo que parece en las fotos y está súper equipado. La decoración es muy bonita. Sin duda regresaría!
Humberto01 / 04 / 2018
Lugar muy céntrico, todo queda caminando, playa, bares, restaurantes.
Anastasiya01 / 04 / 2018
This is a wonderful place with perfect service, great safe location, super comfortable and clean. Has even more things than you thought you would need! Thank you! Прекрасное место, оборудованное всем чем можно и даже больше, безопасно, чисто, всегда на связи хозяева, мгновенно выполняют любой запрос! Очень довольны!
Andrew01 / 03 / 2018
All as described and even better than expected. A really great apartment However, we need to stress the noise from the bars was terrible, loud throbbing music until late. Take ear plugs if you want a good nights sleep.... still, thats Playa del Carmen for you. Go out and party....don't sleep
Juan Carlos01 / 02 / 2018
Great place. Very recommended
Héctor01 / 01 / 2018
me gustó todo
Boris01 / 01 / 2018
We stayed in this place for 7 days. It was not our original destination because our original host was MIA one day prior to our arrival in Playa and didn't respond to any of our messages. Thanks to AirBnB customer service and Mercedes who really helped us out with our situation, we booked this last minute and our Christmas/New Years family trip didn't end up being a disaster. Mercedes was a great host, very helpful and responsive to our messages. Supporting staff was excellent and quick in providing all necessary services. We highly recommend this place. The apartment looks much better than in the pictures, very close to the beach and right on the main promenade. It is located in a secure building, clean, and spacious. In the end, we were very happy to stay at this place. As for the previous reviews mentioning surrounding noise, it is located close to the 5th avenue and the Irish Pub and could be a bit noisy if you have small children. For us, personally, it was not a problem. They were playing good rock music from the irish pub :).
Atlantida01 / 12 / 2017
Excelente ubicacion de la playa y 5° avenida. Bonito departamento.
Dohyung01 / 11 / 2017
JUST GET IT!
Nabil01 / 11 / 2017
This apartment is more than 5 stars hotel it has everything you need ,super clean and the location is incurable thanks for the quick response for our reservation at the last minute. Definitely will come back
Rebeca01 / 06 / 2017
Muy buena ubicación , del balcón se puede ver a la quinta avenida. El departamento esta muy bien equipado , hasta caja fuerte que no esperé.
Enrique01 / 06 / 2017
Muy buena estancia...gracias... mis hijas y esposa se quejaron de que no tenia espejos para arreglarse. un poco de ruido en la noche pues el vecino es un bar en plena calle 5ta....pero es entendible... pocos problemas pero te bloqueban el estacionamiento todo el tiempo....pero estuvo muy (Website hidden by Airbnb) volveria a rentar sin problemas...gracias
Bruno01 / 01 / 2017
Excelente comunicación y nos recibieron de la mejor manera posible, siempre predispuestos para todo. Muy buena localización cerca de todo, pero como aclara la publicación está cerca de la zona de bares por lo que hay que aguantarse los ruidos nocturnos. Muy recomendable todo.
Jasmine01 / 12 / 2016
Rox-Anne01 / 04 / 2016
I don't believe we ever met Mercedes in person, only via text messages which were friendly. For in person, some other people checked us in and out. Not sure of their names, however they were nice enough. No complaints. Condo: the condo was very nice, quite modern. There were three decks, one was large enough for 4-6 people and the furniture on that deck very comfortable. We never cooked in the condo, yet the appliances were very nice and there were plenty of dishes and etc for us two and could have served more. The air conditioning worked well, ceiling fans were awesome, showers were great, large and had hand held shower heads. There were many channels on the tv, enough in English for us. Internet was pretty good and you only had to enter the LONG password once into each device :) House-keeping came every 3-4 days and was good. Just wish we would have known ahead of time which days she would be there. The swimming pool was mid-sized and very nice. However it would not work well for people under 5'5" tall that couldn't swim because it went from two wide steps to being over 5' deep. But worked well for us. Even though I have to have some kind of noise to sleep (fan, music, tv or etc) for us the real drawback of this location was that it was right behind an Irish bar that played really loud music about every other night until all hours of the morning. We thought the music would stop around 1:00 am but nope. switching to sleep in the second bedroom or couch didn't really help. There was one mobile fan we started, which helped, but still wasn't good enough. If you like to go out and party late into the night, I believe you will love this condo. Or if the bar turned the loudness down (which bars do) or even cut the music to a reasonable hour, this should be a good place for you. If you like extremely firm beds, the beds will be good for you. For us, these beds left us very sore. We/I had to take ibuprofen most nights before beds and in the morning. Yet, we are used to softer mattresses. We heard that firm beds are common in condos - at least in this area. The condo is in a great location being a couple of blocks from the beach and 1/2 block off of 5th which is a pedestrian street. Tons of great restaurants around our condo and reasonable prices. Being able to rent beach chairs from a seaside hotel for half price was very nice for the days we spent on the beach. Many good things about the condo, couple of negatives that may or may not be bad for some others depending upon your sleeping preferences. Playa del Carmen is a very nice location.
Julio01 / 03 / 2016
Quedamos encantados con haber decidido rentar el departamento de Mercedes, muy bien ubicado, a media cuadra de la quinta avenida y muy cerca de playa mamitas, todo lo necesario lo tienes caminando, el departamento muy bonito y la cocina muy bien equipada, la atención de Mercedes y su equipo siempre fue excelente, muchísimas gracias!! saludos!!
Mónica01 / 03 / 2016
Excelente ubicación, muy bien atendidos el apartamento es muy amplio y bonito, perfecto para disfrutar de la mejor zona de playa del carmen.
Monica01 / 03 / 2016
Great location and space! It was just a few minutes away from 5th Avenue, close by the mall and restaurants. We walked everywhere; the beach is about a 10-15 min walk. The apartment was very cozy and spacious space for all four of us. Would definitely stay here again!
Rahul01 / 02 / 2016
Beautiful listing, timely check in, close to the lively area of 5th Avenue and mamitas beach club. Well furnished, clean and comfortable. Couldn't ask for more.
Jaimie01 / 01 / 2016
Great hosting by Mercedes and Co. Super helpful from start to finish. They genuinely care and it shows. Apartment is gorgeous and in the best location. Recommended 100%.
Joyce01 / 01 / 2016
Mercedes and her staff were good about arrival and departure. The sheets on the beds where good quality cotton and the kitchen was the best supplied of any rental I have stayed in. However, we selected this condo despite the draconian house rules specifically because we believed that it would be quiet and in fact that that was the reason for the rules. When we discovered that the hotel across the street was holding a two day electronica music festival going till 5am hour (so loud that the stone walls shook and we could not sleep without both pills and ear plugs) we asked first to be moved and then for a partial refund. Not only did Mercedes refuse to do either but she was slow to respond (having been quick with other matters) and (after days) was dismissive, unsympathetic and unhelpful. I would never stay with Mercedes again.