RYAN26 / 04 / 2021
We had an amazing stay at el faro. the rooftop terrace is amazing, the rooms nice and the host very friendly and responsive! thanks again for having us.
Andrew19 / 03 / 2021
Great location, amenities and space. Mercedes was super easy to communicate with. We sent her a notice about one of the A/C's not working and she had someone there to fix it within an hour. Great host! Will definitely be staying here again next trip to PDC.
Robert26 / 02 / 2021
“Amazing place to stay! Great location, quiet, clean, and close to everything!!”
Lia25 / 01 / 2021
“Great spot in the middle Of everything. Loved the rooftop pool and deck. The pool was beautiful. We got wonderful massages right by the pool. The host was quick responding to our questions or requests. Loved the juice breakfast place two doors down. You can hear the nightclub music late into the night, but it’s a small trade off to be so centrally located. Would go back in a heartbeat.”
Ana Cristina13 / 01 / 2021
“We loved our stay, the rooftoop and the views are outstanding. Super safe and clean. Would totally come back”
MOHAMED08 / 12 / 2020
“The place exceeded our expectations. The view was priceless and breath taking. The staff at the facility were very helpful and accommodating. The place was very safe and withing walking distance to restaurants as well as entertainment. She even recommended a private chef for us and the service and food were excellent. Definitely look forward to coming back.”
Eric and Elizabeth02 / 11 / 2020
“This Apartment was very nice. It's everything thats advertised and more. Its very close to the main street with tons of restaurants and bars close by. Yes, there are loud night clubs close by but I personally couldn't hear them from inside the apartment. We were hit with an unexpected hurricane on our trip that nobody could have predicted but Mercedes was very helpful and gave us options. The whole town has to shut down so we just hunkered down and rode out the storm. The A/C units went down and she immediately sent a repair man the next day.”
SHANNON11 / 09 / 2020
“Mercedes’ place was so perfect for our honeymoon. Playa del Carmen was so lively and we had everything we needed right there. The house was beautiful. The terrace and upstairs pool were so lovely to watch the sunrise and sunset. Also, the massages right by the pool were amazing. Things are very quiet there right now but we enjoyed that. The food is excellent and all the restaurants by George were Phenominal ( Yum Yum, Oh Lala and Belmonte) We did many excisions such a Delphinus ( highly recommend) rented a private catamaran, jet ski’s, cenotes and zip lining and snorkeling around a tulum. Can’t wait to go back!”
Paulina14 / 07 / 2020
“Excelente ubicación y vista del departamento. Disfrutamos mucho la terraza y el roof top con vista al mar! El departamento cuenta con todo lo necesario para la estancia.”
MARC25 / 01 / 2020
Fantastic place with terrific amenities. Main pool was incredible and house spa had great views. Would highly recommend.
Mary13 / 01 / 2020
“Perfect space for us! Mercedes was prompt with responses and had local help so we always felt taken care of. Would definitely recommend!”
Diana Mendez17 / 06 / 2019
No busques más ! Este es el lugar para estar en Playa del Carmen! Las fotos no le hacen justicia a tan hermoso el mejor Airbnb en el que me he quedado ! Me voy fascinada
Muchas gracias por tan lindo apartamento ! Definitivamente volveremos
Logan Kerr13 / 06 / 2019
Everything was perfect and great communication.
Great location and amenities!
Candice01 / 05 / 2019
The rooftop area was amazing! We spent every night up there. The location is fantastic. Great breakfast joint named Madrez! is just one street south. Incredibly affordable, amazing coffee and the waffles are yummy. The beds are firm and the pillows provided are memory foam. If you like firm beds and memory foam pillows, you will be in heaven. If not, bring your own pillows.
Samantha01 / 05 / 2019
I stayed at El Faro, Coral 401, with my boyfriend for our vacation and it was perfect for our long weekend getaway. The apartment itself is lovely and quite large. Definitely big enough for two couples or a family (1 king bed and 1 queen bed, with 2 bathrooms). Some of the minor details (knobs, drawers, etc.) are slightly loose and rusted, but it was not an issue for us at all. Overall it is a beautiful apartment with all the amenities you could need. We had an issue with hot water our first day and someone came up within 20 minutes to fix it for us. Everything else worked without issue, the AC, kitchen appliances, etc. The staff was wonderful and Mercedes was a great communicator and was very helpful with giving us some local information. The private roof deck with dipping pool was also very nice, but we found ourselves going to the main pool because of how beautiful it was. The main pool is AMAZING. It is exactly as it portrayed in the photos. There was A LOT of algae and seaweed in the ocean (not sure if that is because of the time of year or changes in the tides, etc.) so you couldn't really swim in it, so we found ourselves using the main pool quite often. We did a day trip to Cozumel for their beaches, as they are much nicer and have less algae. The apartment complex was very quiet and there were not many guests, which was a nice change of pace from the busy/touristy 5th Ave strip just a block behind the apartment. The apartment is in a great location, quiet at night, great breeze from the ocean. Tons of restaurants and bars nearby, Walmart is only a 10 min walk away, and the bus station and ferry are also a 10 min walk away. We took the bus from Cancun airport to the 5th Ave station in playa del carmen, it was super easy and way cheaper than a taxi. Overall, we had a wonderful time and would highly recommend this to anyone looking for an easy, stress free trip to Playa Del Carmen, MX.
Abid01 / 04 / 2019
Beautiful view, clean apartment, everything worked. Great private rooftop pool area
Ryan01 / 03 / 2019
El faro is a great location and one of the best maintained condo buildings in playa. The rooftop was very relaxing
Jeffrey01 / 02 / 2019
Great location off 5th. Close to lots of restaurants and shopping. Taxi stand 100 meters away. Lots of light. Well designed living and kitchen area with comfortable furniture. We didn't use roof area much, but enjoyed the outdoor patio / balcony. We also appreciated having an in unit washer / dryer.
Allison01 / 01 / 2019
We had such a wonderful stay! The condo is in a great location, right on the beach and close to restaurants and shops. The condo itself is also really nice and modern. We quite enjoyed sitting up on the roof and looking out at the beach. Would definitely stay again!
Jim01 / 01 / 2019
I have stayed in a number of vacation rental homes managed either by AIRBNB and (Hidden by Airbnb) and this was one of the better accommodations. A key differentiator was the responsiveness of staff when there was a question and/or potential problem. This location was excellent, the home was safe, clean and in an excellent location.
Chandra01 / 12 / 2018
Jared01 / 12 / 2018
Fantastic place with a great view !
Alana01 / 12 / 2018
I booked this place for my parents for a nice vacation. My parents were so amazed with everything. Here is their review; "Great service. They arranged for private transport from the airport (about a :50 minute drive) - $80 for two people and driver contacted Mercedes to let her know we were on our way. Would be easy to get a cab, but no Ubers here. Daniella was there waiting for us upon arrival. Stunning view! Sometimes pictures of places can be deceiving, not in this case! Even more gorgeous in person. You walk in and see that beautiful ocean from your living room. We could lay in bed and look at the ocean, open the slider and listen to the sound of the waves crashing. The condo is immaculate, the maid came and cleaned for two hours one morning while we were at the pool, cleaning the windows, sliders, everything. There are beach towels, and a Styrofoam cooler. Private rooftop has two lounge chairs, fresh water pool (size of a Jacuzzi but nice to dip into to cool off), barbecue, table & chairs… the staircase to get up to the roof is narrow and might be difficult for someone with limited mobility to navigate. The unit itself is on the 4th floor (the top) and several elevators. There is large water dispenser in the condo for all the fresh cold water you could want. Mercedes was very responsive, when I couldn’t open the safe (assuming user error here …LOL), she had Daniella there within an hour! There is a massage area poolside, $25 for one, $40 for a couple massage for 30 minutes. They did have an hour available - we wished later we had done the hour! There are taxis lined up on the corner, a juice bar next door, Starbucks on the corner, and a beach bar right next door (Zenzi). Very conveniently located to 5th with tons of shops, restaurants and bars, strolling mariachi bands. For $500 pesos, you can negotiate for 3 songs, or about $10-11 for one. Pretty much everything you could want from an atm, to a pharmacy, to a mini mart is within a coupe of blocks. If you are concerned about security, there is VERY strict security at the condo and your name needs to be on the list to stay over. No additional guests can just show up at night, and no one can just walk in off the street who isn't staying there. You have to check in and show ID when you first arrive and you get a bracelet to identify you. You can have two guests during the day for a $10 fee per guest. If you are planning any kind of family gathering, would check that out and make arrangements in advance and get an email confirmation printed out. For anyone staying over, you absolutely have to include their names on the reservation or notify Daniella at check in and max is 5 persons for the unit. There is a futon bed in the living room that works and is listed for a single adult, wouldn't plan on putting a couple there. Would be great for children and two children could easily sleep there. If you are concerned about safety traveling in Mexico, there are police everywhere in Playa del Carmen around 5th ave tourist areas and probably safer than many parts of the US. The Mexican people remain kind, caring, warm, and happy to serve. Always the best service we receive anywhere in the world. They are grateful for our tourist dollars, and happy to provide excellent service. You can travel completely at ease. It does help if you brush up on some basic Spanish as the effort is always appreciated, but most speak English in the tourist industry. Best fish tacos at FAH, just around the corner. Zenzi - the beach bar next door, has life music starting at 5:00, tables in the sand as waves crash right in front of you. Amazing coconut shrimp. Rest of the food not great, would recommend for a drink and an appetizer, but not main course. Very cool beach bar. “Tropical Restaurante” - also around the corner. Make good Chilaquilas.. went back for dinner and their Deep Fried Fish - “Pescado Frito” is not to be missed Tulum - Taxi from playa to the Tulum beach area on the coast was $800 pesos, though easy and less costly to rent a car, and tons of tours available. We did one of the cenotes at Dos Ojos and the tulum ruins in one day (get an early start as the ruins get crowded and hot). Highly recommend at least taking a day trip down to Tulum about :50 minutes. Best prices for shopping in the old town, to see a beautiful area, check out the beach road (like highway 1 in California)… really quaint like Maui was 35 years ago, or Tamarindo in Costa Rica, same vibe. Highly recommend the cave adventure in Tulum at Dos Ojos. The Dos Ojos side there are 3 caves, you can do two which is snorkeling and they have a third that you would swim part of the way under water so great for divers. We opted for the mysterioso cave (on the other side of Dos Ojos) which was also snorkeling through huge cave rooms - so no claustrophobia. I was very nervous going in and it was wonderful. Our guide, Nelson, was wonderful. Very proud of his mayan heritage and happy to share some of the history. Easy to take a ferry to Cozmuel for the day. I get very seasick, took a Bonine and NO issue. I would say if you only do one day trip then go to Tulum, and Cozmuel isn’t much different from Playa. The vibe in Tulum is very different so makes an nice addition. We did 6 nights in Playa Del Carmen at El Faro, then 3 nights in Tulum in a Boutique Hotel...
Salvador01 / 11 / 2018
Mercede's place is perfectly situated in Playa. Steps away from the beach and quinta avenida. Hotel is quite, clean, and the rooftop is a bonus. The staff checking you in and out are amazing. You cannot go wrong with this location.
Natali01 / 10 / 2018
Amazing location, you have everything (the beach, the pool, restaurants, shopping and super markets). The place was just as they showed it on pictures, it was clean and had all the amenities needed. The host were incredible amazing making sure we have everything we needed and they gave us tips about places to go to eat and explore. I highly recommend it and would definitely rent this condo again.
Salvador01 / 10 / 2018
This complex and condo was in a perfect location, not only to the beach but also to all the best that Playa del Carmen has to offer. The view from the rooftop jacuzzi was spectacular. The El Faro complex is well maintained and secure. The staff was very courteous and friendly along with Mercedes assistants. Would return in the future.
Christopher01 / 09 / 2018
Wow. This place was exceptional and a great place to take refuge from the hot days. Spacious, beautiful views, exceptional common area, and lightening fast responses, this place has everything you need when you’re in Playa. Even though it’s in the center of all the action, it’s dead silent in the apartment. The rooftop pool and BBQ area is gorgeous. Water fountain provided to you. Just really above an beyond. Even though we did have a minor minor minor issue with the rooftop pool’s cleaning plug, Mercedes sent over a tech IMMEDIATELY and repaired it in minutes. Great hotel security. Great place. Staying here next time I’m in Playa! Thanks for all of it Mercedes.
Mariana01 / 08 / 2018
Han sido días inolvidables! Sin dudar regresaría ya que el trato fue muy bueno, el departamento está increíble y supero mis expectativas! Muy limpio todo y el rooftop es precioso! La ubicación es perfecta!
Chistopher01 / 08 / 2018
Great communication and space. Love the location that allows for quick walking distance to almost anything in PDC. Mercedes was a joy to work with and share her space.
Linda01 / 08 / 2018
First time staying in a airbnb and very impressed. Great location and great 2 bedroom. Very clean.
Sally01 / 07 / 2018
We loved our stay at this condo. Perfect location to walk along 5th street. So many choices for food, shopping and fun. You are right in the middle of everything and the pool on roof is awesome!! We came during the seagrass influx but thankfully there is a beautiful pool to relax and enjoy. Air conditioning was great and the filtered water a nice surprise. Would definitely stay here again.
Karen01 / 07 / 2018
My group and I arrived early to Playa del Carmen and Mercedes and her property manager allowed us to check-In early. We were super appreciative of that since we were so exhausted from our red eye flight. The beds are super comfortable, the pool at the terrace has breathtaking views, and the location is beyond perfect. You’re right behind 5ta Ave and next to other bars and clubs, but you don’t experience any noise bleeding in at night. The pool area is magnificent as well. Perfect for a medium sized group who isn’t looking for an all-inclusive. With all the bars and restaurants close by, you won’t ever be bored or hungry.
Ruth Italia01 / 07 / 2018
This condo is amazing! We had the most amazing time. Location is prime. Will definitely visit again.
Guillermo01 / 07 / 2018
Do not pass on this amazing penthouse right in front of the beach. 2 min walk from the heart with all restaurants and night life. Just steps away from the beach. Enjoy your rooftop private pool and social area. Mandala nightclub is just 1 min walk away.
Yera01 / 06 / 2018
Apartamento amplio.. Lo mejor es su ubicacion.. Esta hacia un lado del edificio en que no se escucha el ruido de las discotecas. Piscina fabulosa a orilla de mar.. Restaurantes cerca que nos traian comida a las palapas. Seguridad 24h.. Pudimos contratar un paseo para snorkel pues al lado hay varios locales para paseos y tours. Wifi rapido.. Agua las 24h.. Chekin y chekout rapido.. Todo fue fabuloso.. Fuimos con 2 niños que disfrutaron la psicina.. Full recomendado
Fatima01 / 05 / 2018
A great place, view and location. We loved it.
Jennifer01 / 05 / 2018
My three friends and I recently stayed at El Faro in Coral 401 for 9 nights. This was our second stay at El Faro, and we love this location. It’s approximately in the middle of the playa yet one block to the middle of the happening 5th Ave. The condo was fully finished and well appointed, minus a large pan. We especially loved the the rooftop patio, and the photos don’t do it justice! Not only did we sunbath up there with the refreshing dipping pool, we also grilled and ate dinner up there 7 out of 9 nights. Another area we enjoyed is the beautiful common pool area, which is very well kept! The pool area has a gazebo with 3 massage tables which are open daily, and theses masseuses are amazing! Actually, all the staff at El Faro take much pride in all their work! I highly recommend staying here, except the nine days I’ll be here every year!
Tamás01 / 04 / 2018
We loved our stay in El Faro. The has everything what you need for a relaxing and fun holiday and even more... the huge terrace with jacuzzi was amazing. The beachside with the great pool... and the pedestrian street is only 2min walk. We will definitely come back.
Lisa01 / 03 / 2018
Seth01 / 03 / 2018
Amazing location, luxury hotel amenities and feel.
Jennifer01 / 03 / 2018
We absolutely loved staying in this condo. It's spacious and it is well stocked with an abundance of towels and kitchen supplies. You can't beat the views from this condo. We enjoyed having our coffee every morning watching the stunning sunrise. This location is central to some of the best restaurants. We were a few minutes walk to everywhere. Responsiveness, check in and check out was amazing. We would highly recommend staying here and we will back.
Gustavo01 / 01 / 2018
John01 / 01 / 2018
Awesome place. Amazing location. Would stay here again.
Leslie01 / 01 / 2018
Fantastic location and beautiful place.
Patricio Jacob01 / 12 / 2017
Estuve con mi familia y un bebé y estuvo todo excelente. El sofá-cama no es lo más cómodo pero está bien. El departamento y el complejo como tal está excelente y muy bien ubicado. Por mucho mejores que otros de la playa.
Noumaan01 / 12 / 2017
The condo is located at perfect spot in Playa and has ocean view from bedroom, living room, patio and upstairs deck and pool, and a block away from 5th Ave. It's insulated well and we didn't hear any club sounds while we were here. It was very clean, and had a lot of amenities. This property is managed by a well-staffed team that are easy to reach, are extremely accomodating and helpful. The property has 24 hour security for garage, pool / grounds and lobby. Beach area is amazing and in our opinion better than Playa Mamitas. The pool area also offers massages, chairs, and is located on a higher deck than the beach which prevents / limits hawkers. We had some minor issues during check-in but were happy with the way they got resolved quickly. Mercedes and Patricia were always available and easy to reach. This property offers the best of an Airbnb and a hotel - well-stocked, roomy, offers maid service. We'll be definitely back.
Ximena01 / 11 / 2017
El departamento es como se muetsra en las fotos, muy liminoso, acogedor y cuenta con casi todo lo necesario para pasar una estadia agradable. Si buscan cercania al centro es el lugar indicado, si la prioridad es la playa y tranquilidad deben alejarse un poco para lograrlo. Los detalles de limpieza pueden mejorarse. Los afitriones son muy atentos y la respuesta a las consultas son rapidas. Volveriamos sin dudas. Gracias por recibirnos.
Merissa01 / 09 / 2017
Such a perfect place fore younger couples. Lively and perfect location. Will stay again!
Ana Lucía01 / 08 / 2017
Excelente lugar, recomendable 100% familiar, ubicación perfecta! Nos encanto
Carlos01 / 08 / 2017
Excelente depto, bien ubicado, cerca de todo. Muy comodo, junto a mi familia lo disfrutamos mucho, el roof garden: una belleza! Buena comunicación con los anfritiones.