Playa Paradise es una empresa dedicada a la gestión de propiedades y alquiler de servicios de alojamiento completos, ubicada desde 2001 en Playa del Carmen, justo en el corazón de la Riviera Maya, una antigua y mágica tierra que concentra las playas de arena blanca más bellas y paradisíacas que se extienden a lo largo de la costa del Caribe Mexicano.
Propiedades en RentaMelissaWe loved everything about our stay at our beautiful Villa in Playa del Carmen. Mercedes was an excellent host. She responded quickly to all of our communication. She met the special requests we had. Since our family of 8 included a baby, this was so helpful. The house was beautiful and clean. It was less than a 5 minute walk to a gorgeous beach. We did not rent a car, but getting around was so easy. A 20 minute walk took us to several shops and restaurants. We hope to return someday soon!
Great house in one of the best locations in Playa. I live here so I know. I got this place for my family who were coming to visit for a week. This house is ON the beach, in a central location inside Fase 1 in Playacar. For those who dont know, playacar is a residential comunity inside Playa del Carmen and so not ideal if you want to be in the middle of the action or close to 5th av. This was fine for us and depends on the trip you are looking for. In any case 5th av and most other things are a short cab ride away (cab mafia can be a little pricy). It is perfect for a family vacation with small kids as we almost never left the house as there was no need to. We got a private chef which is highly recommended - Mercedes the host can give you the contact of the one we got. A few notes I hope both the host and the OWNER read. 1. It is frustrating to have to deal with so many people, and to be unable to reach the actual owner of the house. You will be in contact with someone, be welcomed by someone else, and stay in touch with yet another person for anything else you might need. This is a manged property in every sense of the word so dont expect to get to know everyone, and expect to have to repeat yourself to a few people. The staff overall were nice with a few exceptions. There was an incident where we were at fault, yet Mercedes took quite an ugly tone with us, which I believe was unnecessary as we were in the best disposition to resolve the issue. In the end we had to deal with someone else for the rest of the trip which turned out a great lady (Maria I believe) and which solved our problem without too much of a hassle, something Mercedes was completely unwilling to do. In general and for a property of this price, I find being rude to the clients unacceptable, even when they are at fault. Mercedes is also thousands of miles away (yes she lives in a different country) which made everything more complicated. I hope the owner reads this and takes note. 2. The maid service that comes with the house is sub-par. I believe we had 2 cleaning included and we got 4 more so basically we had someone coming in every day. But they are not well trained, often rearranging things or leaving things on the floor, not cleaning properly, etc. Again for a property of this price and level not something you expect. All staff should be wearing uniform and properly trained at their jobs, this was not the case. 3. The beds are very hard and not comfortable. This might be a minor thing, but then again you are coming here to relax and the mattresses they...Isaac
Positivo: en general el apartamento cumplió con nuestras expectativas, aseado, sus procesos para las llaves con clave de entrada es muy práctico, utensilios en el apartamento adecuados, la comunicacón con la anfitriona es muy efctivan, está esta bien ubicado y los implementos para la playa son muy prácticos. La ubicacion del apartamento es fabuloso, esta a dos cuadras de playa Mamitas y a 10 metros hay un punto de taxis que lo llevan y lo traen a uno uy fácil. Tienen un oxxo a 20 metros y al frente hay un hotel restaurante hermoso, por lo que la zona es agradable. Se escucha el sonido de la música en el Balcón, pero ya en las habitaciones que están atrás no se escucha nada y se pueden dormr muy bien. Por mejorar: soy viajera frecuente y mi experiencia hotelera y en Airbnb, hemos manejado siempre un horario de entrada y de salida standar de 1 pm salida y 3 pm ingreso, es la primera vez que nos dicen que a las 10 de la mañana debemos retirarnos de la propiedad, siendo el último día prácticamente sin poder disfrutar el apartamento, puesto que se traduce a levantarse, alistarse y entregar. POr el lado de muebles de sala y cortinas ya denotan antiguedad. En conclusión, si lo volveria a alquilar. Gracias a Mercedes y a su grupo de trabajo que nos atendió, están tan bien organziados que solo vimos por 15 minutos a una persona cuando llegamos y ya la entrega dejamos las llaves en el casillero, todo muy bien organizado.Maribel
Recomiendo mucho este lugar por su excelente ubicacion, comodidad, limpieza y serviciosMario
Estuvo excelente el departamento no tengo más que decir que todo fue perfecto. Muy buen trato Patricia muy amable no tuvimos ningún problema a mi familia y a nos encanto y nos sentimos como en casa. Muchas gracias por todo y esperamos regresar muy pronto.Josué
The condo was great, I would definitely recommend it. Location is excellent. If you rent a car the parking spot is a huge plus. Pictures match the unit. My only minor comment was running low on hot water when multiple people shower. Also, the bathrooms are open to the bedrooms, so that might take some getting used to.Ippei
Amazing place to stay. Private yet close to everything. Mercedez was a great host.John
The condo is in a great location on the northern beach of Playa del Carmen. There is a large amount of construction work around the condo, but it did not affect us. The road was sometimes noisy in the morning due to service vehicles. Close to 5th ST and all of the restaurants and tourist shops. We needed an early check in because our flight landed in Cancun at 7 am. Mercedes and the staff at the Elements had no trouble storing our luggage until we could check in and they allowed us to check in as early as 11am. The condo was modern and clean. The pool was relaxing and the beach lounge chairs were very nice. The only thing I would recommend would be better lighting in the smaller bathroom and new bath towels (the towels were thin and rough). Otherwise, everything was great!Bonnie
Todo muy bien, la atención buenísima y el lugar muy agradable! Muy recomendableHéctor
Although we did not meet our host personally, she certainly made sure the house and our special requests were ready for our arrival. She was very responsive, including providing references to a local Pediatrician for our 2 grandkids. The house was perfect with plenty of room, in a very quiet neighborhood about 2 blocks from the beach, yet not far from the city. We even had a Mayan ruin in our backyard. The house had all mayor appliances, and kitchen facilities for any of our home cooked meals. For people that cannot cut the cord we had Internet and Satellite TV available. Overall it was a great experience for our entire family (7 adults, one toddler and one infant) and we will try to come back again.Emilio
