Playa Paradise is property management and rental of complete lodging services company, located in Playa del Carmen since 2001, right in the heart of the Riviera Maya, an ancient and magical land that concentrates the most beautiful white sand and paradisiacal beaches that stretch along the Mexican Caribbean coast.
MichaeThis is an absolute treasure. You are beachside. The pool is fantastic the beds are super comfy. The place is clean and safe. You can’t get a better place in playa del Carmen. Highly recommend.
Overall our experience was good. We have booked before with Mercedes (with a different apartment) and had a great time, everything went smoothly from start to finish as we have learnt to expect. The staff at Playa Paradise are great, extremely friendly and accommodating. The location is good, and the apartment is as it looks in the pictures. However having stayed in another property I feel that this is a little expensive, compared to what else Mercedes offers. Having the pool is a nice feature, but it is more of an oversized bath, no good for paddling, and is very shallow indeed. Unfortunately for us the pool was quite dirty too - at first glance it looked clean but after getting in it algae started to come loose from the filter, making it quite unpleasant to bathe in. I don't know how regular the water is changed; but it seemed to me that they compensated with a high chlorine level - so high in fact that it ruined our bathing suits and turned them yellow! Other than the pool, everything else is as good as it looks! our booking was extremely short notice so maybe the pool preparation was down to this - we hope so anyway! Many thanks Mercedes for a great holiday - again.John
We had a wonderful stay at Casa Gran Escape and would definitely do it again! Great house, pool, 5 min walk to the beach, 15-20 min walk to downtown, safe and appealing location in Playacar, plenty of cabs. Our only (small) complaint was with the lack of beach towels at the Reef hotel where the beach access is and the hotel's less than friendly customer service (but that is not Mercedes' fault). Playacar is also a great base to explore the many Maya Rivera activities!Jc
This apartment was beautiful!! great location and well assisted by the host. I fully recommend this apartment for your staying in this beautiful paradise.Roberto
We had an exelent welcome although it was late nightJoseimelda
JesusThis place is great place. It is blocks away from the beach & 5th ave. The roof top pool is nice & relaxing. Great place to stay while staying in playa del carmen
El apartamento es fabuloso: 1. Muy bien ubicado, cerca de la 5ta avenida y la playa 2. Las personas con quiénes hablamos y nos entregaron, muy queridas 3. El apartamento muy espacioso, bonito, con todo lo necesario ... Y más 4. Todo muy limpio y organizadoLuisa Fernanda
FabiolaMercedes and the whole team were amazing. It’s our second stay here and we’ve loved it both times. Location is the absolute best.
ErinThis is my second stay here at this condo and it was even better than before! Right on 5th, fast wifi, private pool, with EVERYTHING in walking distance. Thanks again Mercedes! I would definitely book this condo again in the future.
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• CHECK-IN AND OUT - Check-in is after 3:00PM. Check-out is 10:00AM. A charge of half one night’s stay will be applied for
• CANCELLATIONS - Cancellations made 60 days or more prior to arrival date are entitled to a refund of all monies paid, minus a $50 usd cancellation fee. Cancellations made between 30 to 60 days 50% of the deposit will be refunded and in cancellations made less than 30 days prior to arrival no deposit will be returned.
If you are unable to travel due to hurricanes - Deposit minus bank fees will be refunded.
For lodgings December 15 – January 5 all monies are non-refundable upon payment.